Everyone is an
individual at the Conifers where we
offer a high quality of care that
maintains the dignity and privacy of
every resident. Residents are offered
choices, and have a say in everything
We always make sure that we can cater
for your specific needs by carrying out
a full assessment with you first. We
encourage you to come for a trial period
to see if you’ll be happy with us before
you decide to move in.
Individual care plans are discussed
and agreed with you, your family, and
other professionals involved. Plans are
regularly reviewed and updated to make
sure they reflect changing needs.
Families are always welcomed and
encouraged to visit and to share their
Each resident’s health is very
important. Every resident is offered the
choice of keeping their own GP if s/he
is willing to come to the home, or to
choose an alternative GP. Our local GP
visits every week, and comes at other
times if requested. We have clear and
careful systems in place to administer
medication, and individual needs are
We arrange additional services if
they’re requested or needed. Residents
are registered with a local optician. A
private dentist, a chiropodist, and a
physiotherapist visit the home to offer
treatment, and a hairdresser comes every
Fresh meals are prepared each day.
Cooked breakfast is available daily.
There is always a varied and nutritious
menu, and we respond to individual
dietary needs. Meals are usually taken
in the two dining rooms but residents
can choose to eat in their own rooms if
Residents who are able to go out are
welcome to do so whenever they like.
They can choose when they get up and go
to bed. While we encourage everyone to
join in activities, residents can stay
in their own bedroom if they prefer.
A portable phone is always available
to make calls in private, and residents
can install their own phone line.
Ministers visit every two weeks for
residents with religious beliefs. We can
arrange for newspaper delivery. Small
items such as birthday cards,
toiletries, and tights can be purchased
at cost in the home’s shop. Clothing and
shoe sales are held in the home.
Belongings are very important, and we
have a carefully organized laundry
system to ensure clothes are not
"I cannot thank
you enough for making my dad's birthday
so very special. He had a lovely
day, so much attention and kindness, it